From patient call to appointment, safely.
Alisa answers your hospital's phones 24/7, verifies the patient, finds the right doctor and saves the appointment to your system. Your staff focus on patients.
- Made in Türkiye
- KVKK compliant
- e-Invoice & e-Archive
- Works offline
- Same-day reply
Your appointment line is never busy
Every call is answered, even at peak hours.
- Book, reschedule and cancel appointments
- Department and doctor availability checks
- Alternative doctor suggestions when one is unavailable
- Routing based on department workload
The right patient, the right record
Authorization and verification ensure only permitted information is accessed.
- Call answeredCaller number recognized
- Patient verifiedIdentity details matched
- Availability checkDepartment and doctor availability
- Record and noteAppointment and call note saved
- Callers are verified as patients
- New patient registration and detail updates
- Operational history: appointment and visit information
- Billing status enquiries
- Support tickets and AI call notes
Alisa · Hospitals and Clinics
Watch patient recognition, finding the right department and doctor, and booking an appointment.
Frequently asked questions
What is Alisa · Hospitals and Clinics?
An AI-powered call center and CRM solution for hospitals and clinics that answers patient calls and handles appointments and operational tasks.
Does it give medical advice?
No. It does not diagnose or recommend treatment. It only performs operational tasks such as appointments, registrations and information requests.
Does it connect to our hospital information system?
Yes, via API. The connection scope is planned together based on your institution's system.
Is patient data safe?
No account information is shared before the caller is verified; access is limited by role-based permissions and call notes are logged.
A demo built around your business, in 30 minutes
Whatever your industry, we will show you the right NOKTApp solution live. Fill in the form and we will get back to you the same day.
Works well with
Alisa AI Call Center
An AI agent that answers the phone, talks and completes real tasks in your system. Multilingual, 24/7.
NOKTApp Cargo
Shipment tracking, delivery issue reports and support tickets; courier and customer management.
NOKTApp CRM
Customers, leads, tasks and permissions; multi-branch structure and strong integrations.
3 months free for the first 50 businesses
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